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Terms and conditions

The following is important key information about check-in, other guests, practices, security, discretion, smoking, cleaning, cancellations, as well as photos and film. The BDSM-Loft is LGBT friendly and we highly value tolerance, transparency, openness and honesty. At the same time discretion and trust are also highly important to us. Allow us a few clear words in order to avoid misunderstandings and to ensure a pleasant start to a great stay.

Check-in
Standard check-in is at 18.00 on your arrival day (not “anytime from 6 pm onwards "). Only with a written request is an early check-in at 15.00 bookable as well as a late check-in up to 21.00 with an individual time. Check-out on the day of your departure is up until the maximum check-out time and is spontaneous and flexible according to your choice.

Please note: we have no reception and we normally have other check-in appointments in other parts of Berlin on the same day and we have to leave again after 15 minutes. Therefore, your check-in explicitly takes place at the agreed time (fixed). Unscheduled waiting times and a second journey mean a significant and an additional amount of time. A new check-in time must then be agreed upon. For this, please use the mobile phone number which is stated in the reservation confirmation and imprint. A second check-in time is charged with €25.

Berlin is very large. Therefore please plan your arrival, your train journey, your flight times, etc. in such a way that you can be at the check-in punctually and on time. Differing and late arrival times on public transport usually given in advance and not only on the day of arrival. Please kindly consider this for your train and flight bookings as well as for your route by car. Delayed arrival times by car can be registered via navigation apps in advance and not just at check-in time. Thank you for your understanding in this matter.

Guests
A change of guests, multiple persons and visitors (also only temporary) are not permitted in the apartment. Unannounced guests (whether " just to say hello", "just looking" or "just popping in to see guests or only for a drink" or overnight etc.) are charged 300€ per calendar day per person. We absolutely do not desire any persons/people who have not already been mentioned with the booking registration. Multiple persons cannot be re-registered. Unregistered persons entitle us to enter the location without advanced notification and exercise our house right.

No persons are allowed entry under the age of 18, no subletting, no third party or private events or parties are allowed. In case of any violation of this rule, the owners have the right to enter the location and exercise our house right.

Practices
Safety and hygiene have a very high priority for us. For any heavy duty cleaning that is necessary, the cost will be borne by the guest. Please note that pets, drug usage, wet play (urine), Coprophilia (usually know as scat or caviar), usage of heavy duty lubrication gels or wax are not permitted. Large soiling and especially the soiling of the sling, floor surfaces and areas more than 0.25m² with lubrication gel or oil of any kind are to be cleaned up by the guest. A cleaning of this kind by us and our team will be charged at additional cost.

Additionally, please also respect our non-smoking guests. Smoke only in the designated smoking area. Non adherence to these conditions will result a penalty of 200€ and is non-negotiable!

Safety
During your stay, you are responsible for all practices that you partake in. The equipment is designed for a body weight of up to of 120kg. For any damages which can be traced back to a higher weight than recommended, the guest is liable. For the safety of our guests and the apartment, the entrance area outside of the location is CCTV-monitored (video-monitored). Recordings are deleted within 24 hours of departure.

Damage/Theft
We realise that naturally somethings can break. It is usually easy to see whether this was due to improper or excessive use or not. Please note that any defective equipment is not to be simply "hidden" and put back amongst the other equipment. Just let us know as simple honesty in this matter is very much appreciated. The same applies to the taking of souvenirs and the "accidental" packing of our equipment (also from the kitchen. Unfortunately, the frequency of this has become too high for us and any theft will be dealt with all its consequences. A daily photo documentation of all equipment allows us to facilitate the stocktaking of our inventory.

Discretion
For reasons of discretion for our neighbours and also for future guests, we kindly remind you that entering and leaving the apartment is only allowed in civil clothing. Thank you for your understanding in this matter.

Smoking
At the BDSM-Loft you don´t need to stand outside to smoke or to vape. The designated area for smoking is the room between the kitchen and the main room and is only permitted in this area. Please do not smoke in other areas of the apartment as this will set off the networked fire alarms. Please do not trigger the automatic smoke detectors by smoking, Vaping or using incense sticks in other rooms. For the case of a fire service operation the guest will cover the costs. The Berlin fire department is quickly on location. Thank you for your understanding.

Payment
When you book, you make a binding booking. The price you always see is the pure room rate. Cleaning costs, deposit and selected extras are always additionally added. The incurred City Tax (Berlin accommodation tax) will be charged only after departure and taken from the deposit. In your own interest, please kindly be aware of the payment deadlines (always within a maximum of 2 days) for the deposit and any remaining payment (on our account 4 weeks before arrival at latest). Delayed incoming payments and outstanding payment will carry a 10€ surcharge. From the second payment reminder, there will be an additionally charge of 10 € per reminder. This is intended to hinder those who book just for fun and block the calendar. False name information given at the time of booking and incomplete payments entitles us to refuse a check-in.

Cancellations
In the unfortunate event that you have to cancel your stay, please note that the following cancellation fees apply: 4 weeks before your arrival date that cancellation fees are 100%. With a cancellation more than 4 weeks before your arrival date, your down payment is used as the cancellation fee. For a re-booking up to 4 weeks before your arrival date, 50% of your down payment goes towards administration costs. A re-booking within 4 weeks of your arrival date will be treated as a cancellation and processed as a new booking.

Sometimes, life gets in the way of our plans through third parties or illness, therefore cancellation insurance is advisable. In order to cover cancellation costs, there are a number of insurance agencies online with inexpensive offers who specialise in cancellation insurance. The cancellation is to be sent via email to (info@bdsm-loft.com) from the email account from which the booking request was made. Please include your name, booking ID number and the dates of your booking. We (the hosts) reserve the right to cancel any current booking with special reason, e.g. water or fire damage, insolvency or other reason. In the case of such a special situation, the guest will naturally be reimbursed the payment for the cancelled dates.

At check-out, please kindly turn off all the lights and close all the windows. Please bear in mind fire protection and insurance coverage for burglaries. If you disregard these precautions, you could be in liable.

We ask for your kind understanding that some of the above rules have arisen from experience and have become necessary. The same applies to our equipment. This is checked and documented for completeness and functionality before and after each guest. Deviations in the equipment may be due to repair, loss or improvement.

Photos and Film

Photos and films for your own private use are of course possible. If you publish your private photos and films in forums etc. in any way, then the specification of our domain "www.BDSM-Loft.com" on the photo is required. It's not enough to just name the domain anywhere near the photo. Commercial recordings are only possible after consultation and contact with us.

Your contract partner is Ingrid van Hofman, Dickensweg 8, 14055 Berlin. Court of jurisdiction is Berlin.

Unfortunately, these regulations have become necessary. However, our intention is always to make your stay as comfortable and pleasant as possible. Ask us if you have any wishes or need information. We always have an open ear for you.

Updated: 28.11.2018